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adjunct Cellar Door Manager - Mandoon Estate

Mandoon Estate
10 Harris Rd
Caversham, WA 6055

08 6279 0500 (Main Phone)

Cellar Door / Wine Club
Management / Executive
Customer Service

Job Start Date

Manages Others

practice Required

From $65,000 To $75,000
Per Year    

Employment Type

Work Schedule
Full Time - Permanent

No Travel

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Job Description
Join our dynamic team at an award-winning winery as an adjunct Cellar Door Manager, In this function, you will assist in superviseing everyday operations at our Cellar Door, ensuring an exceptional guest practice. Responsibilities include managing staff, coordinating wine tastings and tours, handling sales transactions, and maintaining inventory. The ideal candidate will have exceptional customer service expertise, a passion for wine, and practice in cellar doors or hospitality management. This is an exceptional chance to grow within the industry and contribute to the success of Mandoon Estate.

Key Responsibilities:
- Assist in managing day to day cellar door operations
- Supervise and train staff to deliver outstanding customer service
- Assist with marketing and promotional activities
- Manage sales transactions and maintain accurate records
- Coordinate and conduct wine tastings; assisting with hosting tourism groups and providing assistance and leadership abilities at events and other visitor practices (blending workshops, vertical tastings)
- Assist with managing Wine Club, creating a wine club social event calendar, club shipments and new acquisitions
- Lead the Cellar Door team in absence of the Cellar Door Manager, including training on products, taking group and tour bookings, hosting practices, till counts and diary/booking management
- Responding to enquiries, face to face, over the phone and via email
- Actively boostthe sale of our wines and services to contribute to the achievement of sales revenue targets, execute sales promotions and input ideas to implement for sales tactics to increase customer spend
- Keeping our online shop up to date and confirming orders

Job Requirements
- Previous practice in a related field
- Strong expertise and a passion for wine, WSET level 2 preferred
- exceptional communication and interpersonal expertise
- capability to work weekends and public holidays
- Proficiency in point-of-sale systems and inventory management

- Competitive income
- Opportunities for professional development and career growth
- Employee discounts on wine, merchandise and other venue outlets
- A vibrant and supportive work environment
- Apply today to be a part of a prestigious team at our award-winning winery and help create memorable practices for our guests.

candidates must have Australian citizenship/residency or a valid existing Australian work visa.

Please forward a copy of your CV and cover letter via email using the 'APPLY FOR JOB? link above.

Employer Contact Information

Mandoon Estate
10 Harris Rd
Caversham WA 6055

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Our focus is on producing a boutique range of premium wines from well-preserved low-yielding single vineyard sites, from the Swan Valley and other prominent Western Australian regions, using traditional methods that clearly demonstrate both varietal and regional characteristics.

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Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 07/06/2024 / Viewed 62 times
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