Job Offer - Client Advisor (Administration & Customer/Patient Reception):Adecco
Client Advisor (Administration & Customer/Patient Reception) - Call Centre & Customer Service
Client Advisor (Administration & Customer/Patient Reception)Location Eastern Suburbs
Job type Full Time
income $ to $
Category Call Centre & Customer Service > Customer Service
» Great income with great benefits
» Full Time - Monday to Friday
» A collaborative and supportive culture
This full-time position will allow you to exhibit your first-class customer service and administration expertise in a professional and community-driven environment.
As a Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following:
» Greeting and building rapport with patients.
» Assisting them with bookings and consultations.
» Doing the initial hearing checks.
» Ensuring every patient's visit is an enjoyable and valuable practice.
Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia! They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly practiced team where they enable their employees to grow, evolve, and find longevity.
The Customer Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing.
A dynamic and innovative chance has been presented for a Client Advisor specialising in front-office management, store operations and sales in our client's Kalalumba, WA, location.
As an integral member of our team, your responsibilities will include but are not limited to the following:
» The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients.
» Provide a high level of customer service at all times.
» Greeting and liaising with customers upon arriving at the clinic
» Doing initial hearing screenings that are booked and supporting Hearing Care Professionals
» Ensure that compliance guidelines are met for store administration
» Manage the sales stock levels and post-sales services
To be considered for this function, you will be/have:
» Proven practice within an administration role, demonstrating high compliance
» An enthusiastic and approachable individual who prides themselves on a high level of customer service
» An organised and motivated individual with the capability to multitask
» A highly driven individual determined to exceed KPIs/ targets
What's in it for you?
» Great income with great benefits and chance to gain commission
» Discounted Private Health Insurance and other corporate benefits
» Full training provided with great career and learning development opportunities
» A day off to celebrate your birthday!
» Company provided uniform and laundry allowance
This is a Full-Time position based in Booragoon, WA, offering a competitive income, exceptional company benefits, and the chance to build and develop a significant long-term career.
Please click APPLY NOW ! Or, if you would like to find out more about this exciting chance and have a confidential discussion, please call Vanessa on 0436 671 264 or email Vanessa.Dias@adecco.com.au to organise a convenient time.
Candidates must be available for a face-to-face video interview with Adecco as a first step for this function.
Adecco is acting as an Employment Business in relation to this vacancy.
The Adecco Group is an Equal Opportunities Employer.
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Reference number JN -022024-505_170746015802347
Contact Details Vanessa Dias