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Job Offer - Field Service Manager:AdeccoJob description:Field Service Manager - Transport, Shipping, Logistics Field Service ManagerLocation Northern SuburbsMelbourne Job type Full Time income $150,000 to $160,000 Category Transport, Shipping, Logistics > Management & Operations » Senior leadership abilities Role » Amazing Location » Corporate Discounts Reporting to the Head of Service Operations the Field Service Manager will be at the helm of their dynamic Field Service Management department. Your role is pivotal in ensuring a top-notch customer and merchant practice through effective management of service providers and operations support. Based in Preston, the Field Service Manager will be driven and professional, they will be able to influence culture, have strong change management expertise, be able to manage service programs with ease, and collaborate with internal and external stakeholders to achieve budgets and objectives. Client Details Adecco is thrilled to be exclusively partnering with a global fintech leader, who are proud of their innovative journey in shaping the future of commerce worldwide! With over 30 years of practice and a team of over 7,500 experts, they are at the forefront of the fintech market, driving seamless and secure payment solutions. Description The Field Service Manager supervises teams and interactions, establishes strong relationships, implements performance indicators with service providers, ensures a transformative customer practice, manages contracts, forecasts and increases service provider performance, reviews demand plans, delivers budget targets, and develops strategies to enhance customer practice and efficiency. Key responsibilities include: » Lead the Field Service Team, Operations, and Service Providers. » Foster strong relationships with internal and external stakeholders. » Establish and monitor Key Performance Indicators for enhanced field force performance. » Drive transformative customer practices with a focus on efficiency and excellence. » supervise Service Provider contracts, ensuring compliance and delivering on budget targets. » Develop and implement strategic plans to increase customer practice and efficiency. » Conduct regular governance meetings and operational forums. Profile To be considered for this function you will have: » Full working rights in Australia (unrestricted). » Previous 3rd Party Vendor Management practice in a technical environment. » In-depth knowledge of delivering exceptional customer practices. » An knowledge and capability to manage Field Service staff. » Proven practice in contract management and financial metrics. » Change Management/Project Management practice (Six Sigma, Prince II). » Business leadership abilities expertise with strong interpersonal and relationship-building abilities. » A background in telecommunications/technology (highly desirable). Job Offer What's on offer The prosperous applicant can look forward to a competitive income offering of $150,000 + super when jumping into this mid to senior-level leadership abilities chance with a global leader! In addition, you can enjoy a range of benefits such as flexible hybrid working, corporate discounts, flu vaccinations, social club events, birthday leave, comprehensive training, income continuance, life insurance, paid parental leave for primary caregivers, learning opportunities, and support for career progression. How to apply To find out more about this exciting chance and have a confidential discussion, please email E-Mail: Christopher.Prosser@adecco.com.au to schedule a confidential conversation. Join us in revolutionizing the fintech industry! Our client is an equal-chance employer, welcoming applications from candidates of all backgrounds. Don't miss the chance to be a part of their exciting journey - apply now! Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. Go Back Apply Now Apply with Adecco Save for later Reference number JN -022024-477_170685040419039 Contact Details Christopher Prosser Skills:
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